Grifols Shared Services North America, Inc Utility Shift Control Room Operator III in Clayton, North Carolina

Grifols is a global healthcare company whose mission is to improve the health and well being of people. Our three divisions –Bioscience, Diagnostic and Hospital–develop, produce and market our innovative products and services to medical professionals in more than 100 countries.

We are committed to fostering an environment that creates continuous learning opportunities and encourages professional development and growth. As a company devoted to improving the health and well-being of people, we are looking for talented professionals worldwide. Make a difference and join us in this challenging and rewarding enterprise.

The Utility Control Room Operator will be responsible for maintaining operation of all utility systems while coordinating the activities of shift technicians.

Primary responsibilities for role (level-specific responsibilities should be included in the chart below):

  • Maintain operation of the site's utility generation and distribution systems which include: Steam, Ammonia Refrigeration, Heating Ventilation & Air Conditioning (HVAC), Compressed Air, Fuel, Andover Building Automation System (BAS), Air Drying, Polyethylene Glycol (PEG) Transfer, Primary Electrical Power, Reverse Osmosis (RO), Freeze Dryer Mechanical, Emergency Power, Water-For-Injection (WFI), Ethanol Distillation, Clean Steam, Chlorinated City Water, Acetone Distillation, Tower Cooling Water, HVAC Refrigeration, Cold Ethanol, Waste Water Treatment (WWT), R-22 Process Refrigeration, Cold Glycol, Storm/Sewer Drainage, Vacuum System. Fire Detection through the constant monitoring of the sites many Distributive Control Systems (DCS).

  • Perform troubleshooting and maintenance of utility systems as necessary through coordination of operations' shift technicians and/or other department technicians.

  • Implement and enforce site and Utility Operating Procedures as related to utility operations.

  • Coordinate utility interruptions in normal and emergency situations.

  • Perform training of shift technicians in safety, machinery operation, repair and operating procedures as directed by Utilities Management.

  • Respond to DCS and BAS alarms, ensuring that site operating equipment and space environmental conditions (temperature, humidity, and pressure differential) are being maintained.

  • Manage utility complaint calls from site's general population assuring utilities/people comfort issues are addressed.

  • Active member of the facility emergency response team

  • Act as an Incident Commander for any utilities related emergency or abnormal incidents such as Ammonia, Ethanol, Acetone, Freon, Oil, Gas Release or discharge in the absence of the Utility Shift Supervisor

  • Extensive knowledge of utility operations associated with PSO/UPO/CUO positions

  • Able to build positive working relationships with cross-functional teams across multiple business units

  • Use personal computers and have experience with Window applications and Web based programs

  • Read, interpret, and apply information from files, drawings, catalogs, reports, and manuals

  • Demonstrate strong mathematical skills with the ability to apply this knowledge to the various tasks assigned

  • Understand current Good Manufacturing Practice requirements

  • Understand industrial plant safety and environmental requirements including Process Safety Management and Risk Management Plans

Knowledge of digital control systems


Associate Degree in a relevant technical field.


3 years relevant experience.

Directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements.

Salary Grade: N10/ N11/ N12

Shift: 12 Rotating / 6:00 am to 6:00 pm

Location: [[mfield6]]

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