Grifols Shared Services North America, Inc Division General Manager of Operations in Los Angeles, California

Grifols is a global healthcare company whose mission is to improve the health and well being of people. Our three divisions –Bioscience, Diagnostic and Hospital–develop, produce and market our innovative products and services to medical professionals in more than 100 countries.

We are committed to fostering an environment that creates continuous learning opportunities and encourages professional development and growth. As a company devoted to improving the health and well-being of people, we are looking for talented professionals worldwide. Make a difference and join us in this challenging and rewarding enterprise.

Grifols is currently looking for an experienced, growth-oriented General Manager for one of our Plasma Divisions.


The General Manager will be directly responsible for ensuring the division is delivering operational excellence while driving growth across plasma centers. You will help identify innovative and creative solutions to improve processes to support the vision, mission and goals of the company. You will provide strategic leadership to the division in the areas of business development, business analysis and planning, financial and asset management, human resource development and support a compliant and quality regulated environment.

Primary Responsibilities for Role:

  • Responsible for creating and maintaining appropriate organizational environment and value system, which stimulates the morale including low turnover and productivity of the facilities.

  • Provide strategic direction and planning for the company to maximize growth and profitability.

  • Develop the Regional Operations Manager as your direct report to ensure adequate personal and professional growth.

  • Work with Center Managers (CM) and Regional Operations Manager (ROM) to assure proper talent management and career progression.

  • Encourage and ensure open lines of communication with all core support departments related to donor center operations such as but not limited to: Purchasing, Finance, Quality, Regulatory and Compliance, Training, Testing Lab, Human Resources and Accounts Payable departments in order to satisfy company objectives.

  • Monitor and evaluate operation of facilities and ROM's to ensure that facilities are in full compliance with State and Federal Regulations, FDA approved Standard Operating Procedure Manual, EMA, OSHA, CLIA, cGMP, as well as all internal company procedures, in process controls; provide both written and verbal communications to the senior staff as needed on relevant business issues in a timely fashion.

  • Maintain a familiarity of State and Federal Regulations, FDA approved Standard Operating Procedure Manual, EMA, OSHA, CLIA, Cgmp, internal company procedures, and stay informed of external events that could affect the organization and its future operations.

  • Must be able to multi-task to assure that all appropriate parties involved with new donor center construction, relocations, and remodels are working cohesively and that all time frames are completed. Work with all departments of the company to ensure that the division is successful.

  • Maintain all skills and flexibility necessary to manage a region of donor centers in the absence of the ROM.

  • All other duties as assigned.

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.


Education: Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field; MBA preferred.

Experience: Typically requires a minimum of 8 years of related experience, including experience managing a staff.

Equivalency: Depending on the area of assignment, directly-related experience or a combination of directly-related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.

NOTE: This position is remote and 50%+ travel is required. Candidate must be open to the possibility of relocation central to the area that they will be supporting.


Command of leadership, management, presentation, organizational, customer service, interpersonal communication, and computer skills. Ability to understand, assess and communicate FDA regulations. Ability to balance multiple competing priorities, ensure proper staffing levels, maintain adequate levels of plasma collection, and adhere to quality standards. Ability to control costs and maintain a budget. Ability to motivate staff to achieve established goals and standards. Ability to develop positive relationships with donors, center employees, and company employees working in different geographical locations. Developing command of and proficiency in at least one functional area, such as finance, IT, HR, or compliance.

EEO Minorities/Females/Disability/Veterans

Location: [[mfield6]]

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