Grifols Shared Services North America, Inc Health Historian in baltimore, Maryland
For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
This position is responsible for processing a potential blood donor from registration through health history
questioning as part of the screening process to determine if the donor is suitable for donation. All activities
performed by this position are under the direction of center management.
ESSENTIAL JOB FUNCTIONS:
Greets donors and, as may be needed, answers questions.
Establishes and verifies donor identification.
Determines donor suitability through health history questioning as required by IBBI procedures and
Performs checks for donor deferral and eligibility.
Reviews the donor card for complete and accurate information and confirms that donor is acceptable
for donation based on the date of their last donation, the results of the health history questioning, and
any other donor suitability criteria.
Performs cleaning and disinfection tasks according to IBBI procedures and frequency schedule.
Performs all job duties in a safe manner and uses required personal protective equipment.
Maintains donor records and files per IBBI procedures.
Interacts internally with center IBBI personnel and with donors.
Follows all Standard Operating Procedures (SOPs) and Company policies
OTHER JOB DUTIES:
Performs other duties as may be required/assigned. (Frequently)
Interacts with vendors, job applicants, competitive centers, and auditors. (Frequently)
Interacts with other Interstate centers and with Corporate personnel. (Infrequently)
QUALIFICATIONS / EXPERIENCE:
High school graduate or equivalent.
Education and/or experience in a medical field, preferred.
Must have good interpersonal and communication skills.
Explicit attention to detail is required.
Must have excellent organization and follow-up skills.
Must have excellent problem-solving skills and ability to analyze situations in a timely manner.
Must have ability to organize and prioritize work assignments.
Must have ability to handle multiple priorities in a fast-paced environment.
Must have ability to participate in multi-functional teams.
Must have ability to establish and maintain effective working relationships within Interstate Blood Bank,
Inc. and provide excellent customer service.
- Proficiency with computers.
WORK ENVIRONMENT / PHYSICAL DEMANDS / TRAVEL:
Typical work environment with moderate noise level.
Ability to sit, stand, walk, reach, climb or balance, stoop or crouch, hand/wrist use, talk, see, and hear
for extended periods of time, examples include:
Activity Typical Duties
Reaching Removes files and supplies from shelves
Climbing When needed to remove files and supplies from shelves
Bending/Stooping/Lifting Stocks supplies, files donor cards
Standing Obtains health history, stocks supplies, filing
Walking During routine job duties, assigns donors to booths
Hand/Wrist Use Documents information on forms, types, files
Observing/Seeing color Observes donors
Hearing/Listening Listens for donor issues, center activity
Talking/Communicating Explains the donation process, obtains medical screening information
Time Management Keeps the donor flow consistent
Focusing Concentrates on the task at hand, minimizes distractions
Reading SOPs, instructions, questionnaires, donor cards, job aids, Forms,
Ability to work with toxic or caustic chemicals 20 - 30 % of the time.
Have exposure to outdoor weather conditions (shoveling or salting in the case of snowy weather).
Ability to read and understand documents, such as safety rules, operating and maintenance
instructions, procedure manuals, correspondence.
Ability to write short correspondence.
Ability to speak, answer questions, and/or present information in small groups of customers, suppliers,
or employees of the company.
- Ability to add, subtract, multiply and divide. Ability to perform mathematical operations using units of
US dollars, weight measurement, volume, and distance.
Ability to read a calendar, an analog clock, and use a calculator.
Ability to understand and calculate deferral periods.
Ability to apply common sense understanding to carry out detailed written or oral instructions.
Ability to deal with problems involving a few variables in routine situations.
Ability to lift up to 25 lbs.
Daily attendance is required.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities
to this job at any time.
Learn more about Grifols
Req ID: 164127
Type: Regular Full-Time
Job Category: Nursing/Healthcare