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Grifols Shared Services North America, Inc Physical Records Management (PRM) Specialist 1 in Clayton, North Carolina

Do you want to join an international team working to improve the future of healthcare? Do you want to improve the lives of millions of people? Grifols is a global healthcare company which, since its foundation in Barcelona in 1909, has been working to improve the health and well-being of people all over the world. Our four divisions - Bioscience, Diagnostic, Hospital and Bio Supplies - develop, produce and market innovative medicines, solutions and services in more than 100 countries and regions.


The Physical Records Management (PRM) Specialist I is an entry level role with intermediate knowledge of the concepts, practices and procedures using technical knowledge / concepts to accurately process (receive, review, search and retrieve) completed GMP controlled document packets managed by Quality Documentation Central Records Storage area via PRM. The PRM Specialist I is also responsible for understanding and monitoring workflows in the physical records management system, utilizing barcode, manifest and report templates to ensure accuracy of assigned tasks. This position works with various departments to ensure completed controlled documentation packets are stored properly and complies with site/corporate policies and regulatory standards. The most important aspect of the position is managing documentation flow in and out of the archives, so as not to impede essential functions that rely on timely access to records. This requires a sense of urgency, attention to detail and excellent organizational skills, with the ability to manage and meet demanding timelines with minimal supervision.

This position requires climbing on ladders and platforms and lifting boxes of up to fifty pounds over one's head. This position typically works under general supervision while performing assignments that are varied.

Primary responsibilities for role:

  • Must interact with the various departments at the Clayton facility and assist in the coordination, storage, retrieval and transfer of documents on a daily basis.

  • Assist in the coordination of the filing, storage, archival, retrieval, and retention of controlled documents and records at the Clayton site.

  • Support urgent requests (i.e. regulatory inspection/customer audit requests, information needed for batch release/certification, discrepancy investigation data, etc.).

  • Assist in maintaining Central Records Storage (CRS) system database and utilize to fulfill requests and catalog document submissions and attend all meetings pertaining to CRS area.

  • Assist in ensuring all documentation is archived systematically in accordance with established procedures and document all monthly and yearly metrics.

  • Collaborate with other PRM specialists to ensure consistency and effective resolutions.

  • Follow established procedures to process requests from the Clayton site through the PRM retrieval process and maintain the integrity of the Physical Records Management System.

  • Assist in performing audit of archived records in accordance with established procedures to ensure document accountability.

  • Must be able to work independently with minimal supervision and accuracy and manage multiple deadlines.

  • Attention to detail and sense of urgency is required.

This job description is intended to present the general content and requirements for the performance of this job. The description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Managers and supervisors may assign other duties as needed.

Req ID: 482707