Grifols Shared Services North America, Inc Technical Writer II in Emeryville, California
For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
Headquartered in Barcelona, Spain, Grifols has nearly 18,500 employees in 30 countries. Grifols’ three main divisions - Bioscience, Diagnostic and Hospital - develop, manufacture and market innovative products and services available in more than 100 countries.
A leader in transfusion medicine, the Diagnostic Division is a global business focused on providing innovative solutions to help ensure the safety of the blood and plasma supply, detect human diseases and monitor therapies. The division advances patient care with diagnostic solutions to improve disease detection and management, and simplify laboratory operations.
Develop, design, & control instructional & informational tools needed to assure safe, appropriate, & effective use of science & technology, intellectual property, & manufactured products & services. Provide technical writing and administrative services in support of instrument and software operator manuals, product inserts, labels, and specifications.
Primary responsibilities for role:
Edit and/or write software, instrument, and assay instructions for use using Adobe FrameMaker, within established formats, guidelines, knowledge base topics, & departmental SOPs as required.
Initiate, edit, review & approve document changes using manual and electronic review/approval systems
Attend regular project/core team meetings as required as core team representative
Identify & implement document changes to maintain consistency across product lines/processes.
Design and edit product labels using Illustrator.
Coordinate closely with project teams to determine project deliverables, timelines and document requirements.
Revise existing documentation by working w/ stakeholders, partners, or distributors to facilitate revision, review, & approval of documentation; coordinate the collaborative review process & establish review & edit cycles.
Contribute to work instructions, area guidelines, knowledge base topics, style guides/templates, & department SOPs.
Conduct interviews with subject matter experts in order to gather data and understand what needs to be written.
Work w/ translation vendors in managing translation development & procurement process.
Initiate, edit, review & approve document changes; process revised documents through the electronic documentation control system (DCM).
Organize and maintain department files, databases, and spreadsheets
Act as Document Owner for documentation CCRs & route documents through the document change control process. Keep track of documentation through the entire development process while adhering to timelines, maintaining revision control, maintaining change lists, and managing reviewers.
Ensure that documentation is accurate, complete, meets specifications, and adheres to standards for quality and style.
Knowledge, Skills, and Abilities:
Communication Skills, Detail Orientation, Organizational Skills, Learning, Teamwork, Beginning Technical Writing Theory & Practices
Certificate or BA in Technical Communications preferred, BA in English or equivalent experience acceptable.
Minimum of 2 year experience writing and editing user software instructions.
Proficient in FrameMaker, Illustrator, Excel, PowerPoint, and Word.
Excellent written and oral communication skills.
Excellent editorial skills.
Ability to adapt and learn new concepts quickly.
Comfortable with shifting priorities and schedules.
Must be a self-starter, have good interpersonal skills, and effective communication skills, both verbal and written.
Experience working in an ISO or GMP environment a plus.
Experience working with Electronic Document Management Systems a plus.
Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level requires a Bachelor’s degree plus 4 years of experience, an equivalency could include 8 years of experience, an Associate’s degree with 6 years of experience, or a Master’s degree with 2 years of experience.
May occasionally lift, carry, push, pull or otherwise manipulate objects up to 10 pounds in weight, &/or lift, carry, push, pull or otherwise manipulate objects of a
negligible weight frequently or continuously. Sedentary work involves sitting the majority of time. Jobs are sedentary if walking & st&ing are required only
Location: [[mfield6]] : [[cust_building]]
Learn more about Grifols at http://www.grifols.com/es/web/international/home
Req ID: 71582
Type: Regular Full-Time
Job Category: Regulatory Affairs