Grifols Shared Services North America, Inc Return to Work Case Manager - RN Needed! in Los Angeles, California

For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma medicines for patients and provides hospitals, pharmacies, and healthcare professionals with the products, tools, equipment, information, and services they need to help them deliver expert medical care. At Grifols we are united around a strong sense of pride – operating under the highest standards for quality and safety. We are committed to fostering an environment that creates continuous learning opportunities and encourages professional development and growth. We would love for you to consider growing your career with us. If challenging and meaningful work excites you, make a difference and join us in this rewarding enterprise!

Return to Work Case Manager, RN

Position Overview:

Provides medical case management services to Grifols employees in US who are injured on the job. The RN will use medical expertise combined with knowledge of the Workers’ Compensation system to make sure that injured workers receive timely and appropriate medical treatment to promote early return to work and claims resolution. The nurse will facilitate communication and action among Leave Team, management, insurance carriers, physicians, and injured workers. Coordinates Return to Work for non-occupational illness and injuries with restrictions. Plays a key role in ADA (Americans with Disabilities Act) interactive process for employees. The Return to Work Case Manager, RN also consults with the national medical consultant physician, but is expected to make decisions based upon a combination of written directives, legal requirements, precedent, and previous experience. The RN is regularly in contact with healthcare professionals who are providing non-occupational and occupational medical care / rehabilitation for employees. During these discussions the RN must know the employee's job, discuss work restrictions with the attending physician, and reach consensus with the physician about job placement. This often requires restrictions of work. These dialogues are sensitive and very important to the operation of the facility.

Job Responsibilities:

  • Responsible for assessment and coordination of medical care related to Workers’ Compensation injuries; manages all accepted, routine lost time claims.

  • Works closely with adjusters, medical providers, and managers to ensure coordination of appropriate care to medically rehabilitate individuals injured on the job and assist with return to work goals.

  • Determines individual's fitness to return to duty. Evaluates return to work concerns from a physical capability and biological risk to human or product stand point. Works with management team to create an effective light duty return to work plan when practical.

  • Develops case management plan through assessment, planning, implementation, and evaluation of patient’s progress. Evaluates patient's treatment plan for appropriateness and devises cost effective strategies for medical care.

  • Maintains confidentiality of injured worker's medical, disability, and demographic information.

  • Creates medical records including: Employee Medical Files, Workers’ Compensation carrier forms, disability records, medical surveillance records and logs and return to work notes.

  • Conducts medical accommodation determinations for employees needing consideration in accordance with the Americans with Disabilities Act. Coordinates the interactive process that includes management, human resources business partner and on occasion legal and employee relations.

  • Provides occupational health services to plasma center locations throughout the US. Perform telephonic triage of injury events to determine the level of care needed for the injured worker.

  • Builds strong relationship with Staff Nurse RN to integrate delivery of medical services to employees. In conjunction with the Staff Nurse, may provide nursing care for occupational and non-occupational injuries and illnesses via the following methods: symptomatic treatment, medical assessment, first aid, emergency transport, medical referrals, and appropriate follow-up and rehabilitation.

  • May serve as a rotating on call staff member for all Grifols US based operations.

Position Requirements:

  • Position requires graduation from an accredited Bachelors of Science or Associate Degree in nursing program.

  • A minimum of 3 years of related experience in Workers’ Compensation case management, Occupational Health Nursing, medical assessment, emergency medical care, clinic work, and/or public health nursing.

  • Must be licensed to practice nursing in the state of California. Multistate Licensure may also be required and can be obtained upon hire.

  • Knowledge should include an overall understanding of occupational health. Training in CPR, emergency first aid, immunology, ergonomics, and experience with industrial hygiene monitoring.

  • Extensive knowledge and understanding of the ADA and the processes and procedures involved in the interactive process. Certification via the American Board of Occupational Health Nursing COHN-S OR COHN is preferred. Certification in case management or related specialty is preferred.

  • Strong organizational, analytical, and problem-solving skills with the ability to make structured decisions on a routine basis.

  • Must be proactive, results oriented, and have strong attention to detail.

  • Self-starter with good work ethic and ability to work independently with minimum supervision and use good judgment, or as a contributing member of a team.

  • Ability to effectively prioritize and manage multiple tasks to meet targeted deadlines in a fast paced critical work environment.

  • Strong interpersonal skills with the ability to interact with personnel at all levels in a team environment.

  • Excellent verbal and written communication skills in the English language.

  • Computer literacy with proficiency in MS Office (Outlook, Word, Excel, PowerPoint).

Work is performed in an office and a clinical environment. Exposure to biological fluids with potential exposure to infectious organisms. Personal protective equipment required such as protective eyewear and gloves. Exposure to electrical office equipment. Frequently sits for 4-6 hours per day. Frequent movement of both hands with the ability to make fast, simple, movements of the fingers, hands, and wrists. Color perception / discrimination required. Occasionally walks. Often performs duties standing. Frequently bends and twists neck and waist. Light to moderate lifting and carrying objects with a maximum lift of 35lbs. Able to communicate complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences. Works with little need for guidance or reliance on oral or written instructions from management. Performs a wide range of tasks with little predictability of occurrence. Frequently interacts with others, relates sensitive information to diverse groups. Must work with diverse groups to obtain consensus on issues.

*This job description is accurate at the date of publication and may change over time. It is not intended as an exhaustive description of the job. Other duties may be assigned and qualifications required may change. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Minorities/Females/Disability/Veterans

Grifols is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability or veteran's status or any other classification protected by applicable State/Federal laws. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Location: [[mfield6]] : [[cust_building]]

Learn more about Grifols at

Req ID: 69733

Type: Regular Full-Time

Job Category: Nursing/Healthcare