Grifols Shared Services North America, Inc Operations Supervisor- Interstate Blood and Plasma - Madison - Henry in Madison, Wisconsin
For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
This position is responsible for performing and monitoring the activities of and overseeing the employees in
the area in which s/he is supervisor in an automated Source Plasma Center.
ESSENTIAL JOB FUNCTIONS:
Performs the functions of the position for which s/he is a supervisor as defined below:
Front Supervisor - trained as a Donor Processor
Floor Supervisor - trained as a Phlebotomist
Back Supervisor - trained as Plasma Processor and in Shipping/Receiving
Supports the staff in the area with day-to-day activities and answers questions, concerns, and/or other
- Monitors the activities and practices of the employee(s) in the assigned area for compliance with IBBI
procedures and policies.
Follows and enforces all safety procedures.
Corrects employees, as necessary, and identifies re-training needs.
Maintains donor and product flow, acts immediately to resolve issues and/or notifies management.
Assists with troubleshooting and/or implementing corrective action, as necessary.
OTHER JOB DUTIES:
Performs other duties as may be required/assigned. (Frequently)
Interacts with vendors, job applicants, competitive centers, and auditors. (Infrequently)
Interacts with other Interstate centers and with Corporate personnel. (Infrequently)
- A Supervisor must meet the Qualification/Experience requirements of the primary job for which s/he is a
- Must have proven to be proficient in performing all of the activities of, and be currently certified in the
position s/he supervises.
- Must have excellent interpersonal and communication skills.
WORK ENVIRONMENT/PHYSICAL DEMANDS/TRAVEL:
Refer to primary job description for a detailed list of activities.
Typical work environment with moderate noise level.
Ability to sit, stand, walk, reach, climb or balance, stoop or crouch, hand/wrist use, talk, see, and hear
for extended periods of time, examples include:
Activity Typical Duties
Reaching Removes supplies from shelves, performs various job duties
Climbing Removes supplies from shelves
Bending/Stooping/Lifting Stocks supplies and softgoods, performs filing, lifts boxes
Standing Observes employees for SOP compliance
Walking Observes employees for SOP compliance
Hand/Wrist Use Documents information in ePro, perform various job duties
Observing/Seeing color Observes employees for SOP compliance
Hearing/Listening Listens to employees concerns, listens to donors concerns
Talking/Communicating Explains and enforces employee policies, oversees breaks/lunches
Patience Demonstrates patience when working with employees and donors
Time Management Keeps the donor and product flow consistent
Focusing Concentrates on the task at hand, minimizes distractions
Reading SOPs, Job Aids, Forms, Company policies, other documentation
- Ability to read and understand documents, such as safety rules, operating and maintenance
instructions, procedure manuals, correspondence.
Ability to write short correspondence.
Ability to write reports, business correspondence, and procedural instructions.
Ability to speak, answer questions, and/or present information in small groups.
Ability to effectively present information and respond to questions from regional managers, employees,
suppliers, external customers, and Corporate personnel.
Ability to apply common sense understanding to apply instruction given in written, oral, or diagram form.
Ability to deal with problems involving multiple variables in complex situations.
Daily attendance is required.
Position for which this employee is named as supervisor: (mark one)
Front Supervisor Floor Supervisor
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities
to this job at any time.
Learn more about Grifols
Req ID: 227989
Type: Regular Full-Time
Job Category: Nursing/Healthcare