Grifols Shared Services North America, Inc Center Manager 1 in McAllen, Texas

Grifols is a global healthcare company whose mission is to improve the health and well being of people. Our three divisions –Bioscience, Diagnostic and Hospital–develop, produce and market our innovative products and services to medical professionals in more than 100 countries.

We are committed to fostering an environment that creates continuous learning opportunities and encourages professional development and growth. As a company devoted to improving the health and well-being of people, we are looking for talented professionals worldwide. Make a difference and join us in this challenging and rewarding enterprise.

Center Manager - McAllen, TX

Tired of Retail/Restaurant Management? Biopharma is Looking for You!

Are you an experienced operations manager looking to further your career, and interested in pursuing the healthcare/biopharma industry? If so, consider joining Grifols--a leading global healthcare organization, dedicated to improving the lives of patients around the world. You should have experience with KPIs, customer service, and possess the ability to lead others in a fast-paced environment order to be successful in this role!

Primary Responsibilities for role:

● Responsible for meeting quarterly goals, staffing/hours per labor efficiency standards/cost per liter (CPL) targets and Quality key performance indicators (KPI) goals.

● Create appropriate organizational environment and value systems which stimulate the morale and productivity of the work force and its leadership.

● Operates the center and manages employees and operations to the highest standard of ethics and integrity.

● Manages staff to ensure that training and quality goals are met and to implement operational changes and maximize center efficiency.

● Monitor and evaluate operations. Develop action plans to maximize center efficiency and supervise the implementation of process improvements.

● Manages headcount to provide for efficient staffing through high and low production intervals, providing accurate and timely projections to reg management team in advance of cyclical and seasonal or situational spikes.

● Accountable for the direction of all personnel functions including hiring, assignment and direction of work, development and training, disciplinary actions and termination and the maintenance of all personnel records

● Provides strategic direction and planning.

Other Responsibilities for role:

● Through Assistant Manager, oversees donor selection, plasma collection and shipment and records completion.

● Accountable to insure the adequate training of production employees and demonstrate how tasks are to be performed to meet company standards.

● Accountable for the adequacy of inventory of all goods and supplies necessary for center operations and oversee ordering goods as needed.

● Assure center employees maintain the facility in a neat and clean condition and all equipment is kept in good working order.

● Accountable for freezer management, including overseeing plasma shipments and equipment failures. Required to answer all freezer alarms and deal with them appropriately.

● Develop community representation with regards to all public relations and marketing campaigns to attract and retain donors.

● Maintains thorough familiarity and ensures compliance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).

● Accountable for donor selection, plasma collection and all manufacturing records to maintain the highest production standards in accordance with state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedures, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), and Current Good Manufacturing Practice (cGMP).

● Directs through the management team and with Training and Quality staff to ensure that training and quality goals are met.

● Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.

● Works with Div/Corp management in the preparation of annual budget and manages facility to consistently achieve production targets and quality goals at the agreed-upon cost structure.

Job Requirements:

Education: Bachelor’s degree or equivalent, preferably in Science, Business, Nursing, Finance, or related field.

Experience: Typically requires a minimum of 3 years of related experience in clinical or general business experience. Supervisory experience preferred but not required. Experience in a medical and/or cGMP regulated environment preferred. Experience with plasma or whole blood preferred.

Equivalency: Depending on the area of assignment, directly related experience or a combination of directly related education and experience and/or competencies may be considered in place of the stated requirements. Example: If a job level typically requires an Associate’s degree plus 2 years of experience, an equivalent could include 4 years of experience or a Bachelor’s degree.

EEO Minorities/Females/Disability/Veterans

Location: [[mfield6]]

Learn more about Grifols at