Grifols Shared Services North America, Inc Donor Center Technician/Phlebotomist 1 in San Antonio, Texas
For more than 75 years, Grifols has worked to improve the health and well-being of people around the world. We are a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
Donor Center Technician/Phlebotomist
We're Grifols, a global healthcare company that produces essential plasma-derived medicines for patients and provides hospitals and healthcare professionals with the tools, information and services they need to deliver expert medical care.
Our ideal Donor Center Technician is a stand out colleague who is patient, can handle multiple tasks, and adapt to a dynamic work environment. Ready to learn more? If so, keep on reading!
Our ideal phlebotomist is patient, reliable, and really commits to keep our donors comfortable and happy.
Conducts pre-donation medical screening in accordance with established guidelines.
You determine Hematocrit (HCT) and Protein via finger stick and use of the hematastat and refractometer.
Promotes customer satisfaction through appropriate interaction and responsiveness to customer needs.
Assesses donor suitability and engages in set-up, monitor, and disconnect procedures of the plasmapheresis machine and donors.
Provides appropriate feedback to ineligible donor candidates.
Ensures all donor screening information is complete and accurate prior to donation.
Ensures donor confidentiality.
Effectively communicates donor medical information to Medical Staff.
Establishes and maintains donor files in an organized and competent manner.
Maintains accurate and thorough documentation of necessary records.
Assists in maintaining a clean, organized and efficient work area, including maintaining supplies necessary to perform job duties.
Disposes of all contaminated disposable equipment.
Builds rapport with donors to ensure overall customer satisfaction with the center to support long-term donation.
Performs general administrative duties, including greeting donors in a friendly manner, answering phones, and assisting center management as needed.
Learns and maintains through familiarity and compliance with all state and federal regulations, U.S. Food and Drug Administration (FDA)-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures.
Maintains and ensures proper sanitation and cleaning of equipment and work areas between donors.
May assist, plan and participate in marketing programs, community service activities, mentoring, training, facility care and continuous improvement activities.
You assist in determining the suitability of donors to undergo plasmapheresis prior to venipuncture.
You establish rapport with donors to ensure overall customer happiness with the center to support long-term donation, all while ensuring donor confidentiality.
You respond to and assist with handling donor reactions in accordance with guidelines.
Monitors donor and equipment to ensure health of donors and quality of product.
Sets up, disconnects, and operates the automated plasmapheresis machines including response and evaluation of all autopheresis troubleshooting displays, documentation of exceptions, etc. Ensures the proper calibration and maintenance of autopheresis machines and associated equipment. May be trained to repair plasma equipment.
Disconnects and disposes of all contaminated disposable equipment. Ensures proper cleaning of equipment and work area between donors. Maintains accurate and thorough documentation of production records.
Learns and maintains thorough familiarity and compliance with all state and federal regulations, FDA-approved Standard Operating Procedure Manual, Occupational Safety and Health Administration (OSHA), Clinical Laboratory Improvement Amendments (CLIA), Current Good Manufacturing Practice (cGMP) and internal company procedures. You report all unsafe situations or conditions to area lead, supervisor or manager.
Are you a fit for Grifols?
Yes, if you have:
A High School diploma or GED
Strong customer service skills
Can work a flexible schedule
Obtains required state licensures or certifications where applicable
Learn more about Grifols
Req ID: 230438
Type: Regular Full-Time
Job Category: Nursing/Healthcare